Ian is so accommodating and helps solve problems. Very personable and always willing to xxxx

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I purchased a used vehicle from Bill Jacobs Land rover / Jaguar in Hinsdale and I Honestly can believe how unprofessional they are. I was told that my car I was buying came with an extra set of tires and they continuously used the set of tires in the negotiations in purchasing the vehicle because the estimated value was about $2,000. I followed up with the dealership consistently over 4 months for them to finally say sorry we cant give you the tires. I have Text message proof of the tires being offered to me and they still refuse to give me the ... Read More

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Google - Oct 6, 2026

I purchased a used vehicle from Bill Jacobs Land rover / Jaguar in Hinsdale and I Honestly can believe how unprofessional they are. I was told that my car I was buying came with an extra set of tires and they continuously used the set of tires in the negotiations in purchasing the vehicle because the estimated value was about $2,000. I followed up with the dealership consistently over 4 months for them to finally say sorry we cant give you the tires. I have Text message proof of the tires being offered to me and they still refuse to give me the tires. I strongly recommend never buying a vehicle from this dealership or any of the Bill Jacob Dealerships because they didn't keep their end of the deal and will screw you without hesitation, just to get the deal done and not give you what was agreed on.

Agnes was first class from the greeting to completing the sale. Her honesty and transparency helped build the confidence I needed to make this vehicle purchase.

She was honest and transparent every step of the way. I would highly recommend her.

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Joe and Dora provided me with the best experience when I upgraded my Land Rover yesterday. They were thoughtful and helpful in every way imaginable!!!

Ian is absolutely the best service advisor I have ever dealt with! He is sharp, knowledgeable, professional, kind, and genuinely pleasant to work with. He makes the entire service experience smooth and stress-free, and you can tell he truly cares about his customers. His professionalism, attention to detail, and outstanding customer service really set him apart. Ian is truly exceptional, and Range Rover is lucky to have someone like him on their team. Going forward, I will only want to work with Ian for all my service needs. He has earned my trust and loyalty, and I cannot recommend him ... Read More

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Google - Oct 2, 2026

Ian is absolutely the best service advisor I have ever dealt with! He is sharp, knowledgeable, professional, kind, and genuinely pleasant to work with. He makes the entire service experience smooth and stress-free, and you can tell he truly cares about his customers. His professionalism, attention to detail, and outstanding customer service really set him apart. Ian is truly exceptional, and Range Rover is lucky to have someone like him on their team. Going forward, I will only want to work with Ian for all my service needs. He has earned my trust and loyalty, and I cannot recommend him highly enough. Thank you, Ian!!!

Gabriel was fantastic and incredibly patient! He helped me get into a BMW X4M, and I absolutely love the car. I highly recommend working with him and look forward to doing business with him again in the future!

Disappointing experience with Land Rover Hinsdale! If you value your time and expect basic professionalism, avoid Land Rover Hinsdale. From the beginning, working with their sales team was a struggle—unresponsive, slow to communicate, and constantly dropping the ball on follow-ups. After I spent days chasing simple answers, we actually agreed on a purchase. However, while I was literally on my way to the dealership to pick up the vehicle, they notified me that they had sold it to someone else. I explained to them that it was a special gift for my wife and gave them a chance to ... Read More

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Google - Sep 30, 2026

Disappointing experience with Land Rover Hinsdale! If you value your time and expect basic professionalism, avoid Land Rover Hinsdale. From the beginning, working with their sales team was a struggle—unresponsive, slow to communicate, and constantly dropping the ball on follow-ups. After I spent days chasing simple answers, we actually agreed on a purchase. However, while I was literally on my way to the dealership to pick up the vehicle, they notified me that they had sold it to someone else. I explained to them that it was a special gift for my wife and gave them a chance to make it right. Instead, they blew off my messages and made zero effort to find a reasonable alternative. Care and trust are very important in the car buying process, Land Rover Hinsdale has neither. Buy from another dealership.

We had great experience at LR Hinsdale, Joe Connelly was our sales person and communicating with him is super effective. Overall perfect experience.

I’ve typically had a great experience until my last. I needed a recalled suspension addressed as well as a suspension warning light. The tech inspected and recommended a $5k part as well as several optional maintenance items. It’s neglectful that the video talks about brake lines and engine flushes but ignores the rusted and leaking hydraulic lines. So basically after tens of thousand in repairs the actual issue was missed and the car is worthless. I was lucky we didn’t have an accident after the missed diagnosis. It’s a shame the car wasn’t really inspected.

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